PS5 laser replacement. Is this the right repair for you?
>PS5 accepts discs but doesn't load them
>PS5 disc reading icon continuously spins
>PS5 shows disc read error message
The KittDigital Service
- No-Fix No-Fee
- Courier Collection available
- 3 - 5 working day standard turnaround
- High-quality parts only
- Price includes parts and return delivery via UPS or DPD
What causes the PS5 laser fault?
The laser diode in all consoles, not just the PS5, naturally deteriorates to the point that they no longer read discs. The strength and focus of the laser reduces over time. It is normally the Blu-ray laser diode that fails first as it is normally the most used. You may find DVD and audio discs still work as these use a different (red) laser which is on the same assembly.
Sometimes physical damage can happen to the PS5 laser lens. If the console is moved or knocked while a disc is spinning inside, it can cause it to make contact with the laser lens and damage it. You may also notice a circular scratch on the disc when this happens.
There have also been times where updates have caused issues with lasers too.
** We always recommend trying a few discs prior to booking this repair in to rule out a damaged disc. If you're having problems with one disc it may be that which is at fault **
How do we repair a PS5 laser?
The first thing we do before any repair is to test the console to confirm the fault. We then proceed to open the Playstation 5 and remove the internal PSU. We then have access to the disc drive.
We inspect the mechanism of the disc drive to rule that out as a fault (it is a cheaper repair if it is the mechanism). If all is ok with the drive mechanism, we swap the whole laser assembly for a new one.
We reassemble the PS5 at the repair desk and give it an initial test. If all is ok the PS5 Slim is passed down to the main testing bench where all consoles are stress tested and all functions checked.
The KittDigital Promise
We're 100% confident that we can fix your machine, and we want you to share our confidence! That's why we put our money where our mouth is and back every sale with a No-Fix No-Fee guarantee.
If we can't fix your machine as agreed then we will instantly refund you, no questions asked... We want you to be happy. :)
KittDigital provide risk-free PC, Laptop & Games Console repair and maintenance services in and around Reading. We have over 20 years experience in fixing Computers and IT systems.
Caversham based, we are mobile and offer a free collection service if your are based in postcodes RG1, RG2, RG4, RG5, RG6, RG7, RG8 or RG9. For all laptop & PC repairs we are able to collect & return your computer, usually the following day, depending on the issue.
We do not charge a Collection or Delivery Fee for local work :)
Simply Select "Local delivery" during checkout and we will organise collection if you are within the postcodes stated
(01189) 977 782